General Terms and Conditions of Sale and Use

Last updated: January 25, 2026

This website is operated by the PORTALO team (hereinafter referred to as "PORTALO", "we", "us", and "our"). This website, including all information, tools, and services available from this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

This website is operated by the PORTALO team (hereinafter referred to as "PORTALO", "we", "us", and "our"). This website, including all information, tools, and services available from this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

This site may contain certain historical information (specifically regarding our prototypes or past campaigns). Historical information, necessarily, is not current and is provided for your reference only.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Certain products or services may be available exclusively online through the website or through partner platforms (e.g., Kickstarter). These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall PORTALO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.

Questions about the Terms of Use should be sent to us at hello@getportalo.com.