• Pre-orders are now open! Shipping by mid-January 2027

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    Frequently Asked Questions

    Is PORTALO just another squeeze bidet?

    No. With a squeeze bidet you have to hold and squeeze the bottle the whole time. PORTALO is pressurized first, then gives a continuous, controlled stream through a lightweight spray head on a retractable hose. The spray can be a direct jet or a gentle mist, and the head turns in any direction.

    How is PORTALO different from an electric portable bidet or travel shower?

    PORTALO works with manual air pressure instead of a motor and a battery. There is nothing to charge and no electronics that can fail. Without the motor and battery, there is also more room for water at the same size, and the mechanism stays simple to maintain.

    Does it need a battery, charging or constant pumping?

    No. PORTALO is 100% mechanical and manual. You pressurize it before use, then simply use the spray head. No continuous pumping, no motor, no battery, no charging cable.

    How much water does PORTALO use, and how long does one fill last?

    One fill is 410 mL and gives up to 2 minutes of continuous spray, enough for several quick cleanups. That is much less than a running tap.

    Is PORTALO suitable for intimate hygiene?

    Absolutely. PORTALO was specifically designed to provide precise and controlled intimate cleaning, all while using minimal water.

    How does it work in a public toilet?

    The 60 cm retractable hose lets the bottle stay next to you while only the small spray head goes where you need it. There is no need to hold the bottle or turn it upside down. If the floor is dirty, the Carry Pouch lets you carry the bottle on its shoulder strap, so it never has to touch the ground.

    Is PORTALO only for intimate hygiene?

    No. PORTALO was designed for water hygiene, but it can also be used to rinse sand, mud, shoes, outdoor gear, bikes, boats, or sports equipment with very little water.

    Can I use seawater or dirty water?

    PORTALO is designed for clear water. If you do use salty, sandy or contaminated water, rinse the whole circuit thoroughly with plenty of clear water right after use, then leave the product open to dry. Skipping the rinse can damage the internal seals. The Sand Filter helps protect the system when your water is not perfect: it stops sand and larger particles before they reach the nozzle. It filters particles only and does not purify or disinfect water.

    Can PORTALO be repaired?

    PORTALO is designed to be repairable. It uses standard seals and as little glue as possible, and 90% of the product can be taken apart by hand.

    Is PORTALO already in production?

    Yes. PORTALO has already been designed, industrialised and made in a first production batch, and shown to the public at the Concours Lépine. The remaining challenges are consistency from one production run to the next, final quality control and international shipping. We work with our manufacturing partner on assembly, finishing, leak testing, component quality and pre-shipment inspection. As with any physical product, delays can still happen, and we will keep you informed by email.

    When will my pre-order ship?

    Pre-orders ship no later than mid-January 2027. We will email you as soon as your order is on its way.

    Can I cancel my pre-order?

    Yes, free of charge, at any time before your order ships. Just contact us and we will refund you.

    What if PORTALO is not right for me?

    You have 14 days from receipt to change your mind and send PORTALO back for a refund. Return shipping is at your cost, unless the product is defective or we made a mistake.